Support

By running like a pro! You’ve got to chase Roy Rakoon and get your gold back, discovering new worlds and new running styles along the way.

Good news! All of the characters are available right from the start. Just click on any of the friends on the main screen and start running with you favorite character!

Good question! You get Silver Paws by progressing through the game. By clicking on the map icon in the lower right corner of the main screen, you can check what rewards you will receive as you progress. Alternatively, you can buy Silver Paws through the in-game shop.

It's easy! Just run through the open world and collect gold bars. After each run, you will progress through the game and unlock rewards, new side paths, and worlds!

Unfortunately, this feature is not available in Talking Tom Time Rush.

You can unlock new outfits by collecting all the stickers for that particular outfit. You get stickers from sticker packs as you progress through the game. Alternatively, you can open the in-game shop and buy more stickers with Silver Paws.

Click on the yellow arrows on the main screen. It's as easy as that!

You can check your progress by clicking on the map icon at the bottom right of the screen.

Good question! Unfortunately, this feature is not available in Talking Tom Time Rush.

Some side paths have to be unlocked. For example, you can unlock the Stone Bike at Level 10 and the Pirate Ship at Level 15. You can check your progress by clicking on the map icon at the bottom right of the screen.

Good question! The game uses the Google Drive backup to save your progress. All you need to do is make sure that your Google Drive backup is enabled and your internet connection is active. You can do that by following the instructions here. If you’ve already done that, you can do a factory reset or transfer your game progress to another device without any trouble.

It’s easy! Just follow these steps:

1. Go to Settings on your device.
2. Choose Backup, then Google Drive Backup.
3. Make sure your internet connection is switched on.
4. Switch the backup permission to ON.
5. Tap Back Up Now.

The game uses the Google Drive backup to save your progress. If this was enabled, and you had an intermet connection, prior to losing your progress, you can restore your progress simply by reinstalling the game. When the pop-up window opens, click on it to restore your progress.

All you need to do is make sure you have the Google Drive backup enabled on your device and an active internet connection. If you have, then check if your Google account matches the one from your previous device and you're all set. Just download the game on your new device and when you receive a notification to restore your old progress, click on it and start playing.

Sorry, but you can't transfer your game progress between different platforms just yet. Check back in with us in the future – we're working on it!

We’re sorry to hear that something’s not working with your game. First things first – try restarting the game (switching it off, then on again). Did that work? If not, delete and reinstall the game. Don’t worry about losing your progress. If you have the Google Drive backup enabled and an active internet connection, your progress will be automatically saved.

If that doesn’t help, please don't hesitate to get in touch.

We’re sorry that something’s not working with your game. First, check your device's sound settings and the sound settings inside the game. Make sure you have the sound turned on. If you’re still having problems after that, please don't hesitate to get in touch.

That’s a great idea! We regularly update most of our games with loads of fun new content and features, so you don’t want to miss out.

If an update is available, follow these steps:

1. Open the Google Play Store on your device.
2. Open the menu (the icon’s in the top right corner) and tap My Apps & Games.
3. Any apps with an available update will be displayed at the top of the list. All you need to do next is tap Update!

Nothing should stand in the way of fun! Head over to Google Play Support to sort this out.

Good news! The game is compatible with Android 5.0 or later.

By running like a pro! You’ve got to chase Roy Rakoon and get your gold back, discovering new worlds and new running styles along the way.

Good news! All of the characters are available right from the start. Just click on any of the friends on the main screen and start running with you favorite character!

Good question! You get Silver Paws by progressing through the game. By clicking on the map icon in the lower right corner of the main screen, you can check what rewards you will receive as you progress. Alternatively, you can buy Silver Paws through the in-game shop.

It's easy! Just run through the open world and collect gold bars. After each run, you will progress through the game and unlock rewards, new side paths, and worlds!

Unfortunately, this feature is not available in Talking Tom Time Rush.

You can unlock new outfits by collecting all the stickers for that particular outfit. You get stickers from sticker packs as you progress through the game. Alternatively, you can open the in-game shop and buy more stickers with Silver Paws.

Click on the yellow arrows on the main screen. It's as easy as that!

You can check your progress by clicking on the map icon at the bottom right of the screen.

Good question! Unfortunately, this feature is not available in Talking Tom Time Rush.

Some side paths have to be unlocked. For example, you can unlock the Stone Bike at Level 10 and the Pirate Ship at Level 15. You can check your progress by clicking on the map icon at the bottom right of the screen.

Good question! The game uses your iCloud account to save your progress (if your internet connection is active). You can then do a factory reset or transfer your game progress to another device without any trouble.

The game uses your iCloud account to save your progress (if your internet connection is active). So go ahead and reinstall the game. When the pop-up window opens, click on it to restore your progress.

Your iCloud account makes this really easy. Check that you're using the same iCloud account on your old and new devices and that your internet connection is turned on. If you are, all you need to do is download the game on your new device. You will receive a notification to restore your old progress. Just click on it and start playing.

Sorry, but you can't transfer your game progress between different platforms just yet. Check back in with us in the future – we're working on it!

We’re sorry to hear that something’s not working with your game. First things first – try restarting the game (switching it off, then on again). Did that work? If not, delete and reinstall the game. Don’t worry about losing your progress. It gets automatically saved by your iCloud account (if your internet connection was active).

If that doesn’t help, please don't hesitate to get in touch.

We’re sorry that something’s not working with your game. First, check your device's sound settings and the sound settings inside the game. Make sure you have the sound turned on. If you’re still having problems after that, please don't hesitate to get in touch.

That’s a great idea! We regularly update most of our games with loads of fun new content and features, so you don’t want to miss out.

If an update is available, follow these steps:

1. Open the App Store on your device.
2. Tap the Updates icon at the bottom of the screen.
3. Any apps with an available update will be displayed on this list. All you need to do next is tap Update!

Nothing should stand in the way of fun! Head over to Apple App Support to sort this out.

Good news! The game is compatible with iOS 12.0 or later.